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13 Feb 2020
Bringing out the best in your people

Livestream booking link (must be logged into your membership account to view)

The development of high-performing teams and individuals takes time and effort, above all, it requires an understanding of the dynamics required in these high performing teams. In this workshop, manager and leaders will come away with new skills and techniques to help them on way to bringing the best out of their people.

Understand how you can see your team and individuals within it from different perspectives to engage with them in new ways. Hear from a case study on how agile ways of working can be transforming your managerial style. Finally, engage in interactive scenarios to see how you can develop to become a fantastic people manager.

What you will learn in this workshop: 

  • How to assess team effectiveness and take/ recommend the appropriate actions 
  • The range of communication techniques needed to support effective teamwork
  • How to understand performance gaps with individuals and nurture those who fall short
  • How to adopt a new managerial style with agile ways of working 

09:30 Arrival and registration
10:00 Welcome and introduction
10:10 Warmup activity
10:30 Interactive session: Catherine Moore, Global Head of IT Governance, Mundipharma IT Services. Do you REALLY understand the people you work with?
11:15 Coffee and cake
11:30 Interactive presentation: Richard Bell, R&D IT Informatics Domain Head, Syngenta. Moving your people from a service mindset to innovation mindset
12:15 Lunch
13:00 Warmup activity
13:20 How-to presentation: Ravi Chandran Krishnadas, Head of Technology, News Corp. Moving teams from good to great
14:00 Presentation: Sue McNaught, Head of IT Services, Mishcon de Reya. Know your team.
14:40 Coffee and cake
15:00 Case study: John Bishop, Head of Platform Architecture, HMRC and Marcline Lindsay, Change Manager, HMRC. Managing Performance in an Agile Organisation; How RCDTS Case Management is Reorganising to get the best out of its people.
15:40 Tangible takeaways and summary
16:00 Close

Catchup on our livestream
(must be logged into your membership account to view)

Catherine Moore, Global Head of IT Governance, Mundipharma

Richard Bell, R&D IT Informatics Domain Head, Syngenta

Ravi Krishnadas, Head of Technology, News Corp

Sue McNaught, Head of IT Services, Mishcon de Reya

John Bishop & Marceline Lindsay, HMRC



Catherine Moore

Global Head of IT Governance, Mundipharma IT Services


Richard Bell

R&D IT Informatics Domain Head, Syngenta


Sue McNaught

Head of IT Services, Mishcon de Reya


John Bishop

Head of Platform Architecture (Workflow, Case & Content Management), HMRC


John’s passion is to deliver great solutions to customers and sees the people delivering those solutions as the differentiator; he understands that managing performance is key, but doesn’t underestimate how hard it can be especially in modern, agile organisations. In the last two years he has been part of a leadership team undertaking a transformational journey and is keen to share the challenges that have been faced and the initiatives that have been trialled to help people be the best they can be.

Ravi Chandran Krishnadas

Head of Technology, News Corp


Ravi is a senior technology and delivery executive with leadership experience in building and managing global technology and product delivery organisations. He is a change agent with a proven track record in transforming workplace culture and developing high-performance teams.

Marceline Lindsay

Change Manager, HMRC


Marceline leads on RCDTS business change initiatives, empowering colleagues to support their performance management through involvement in business activities outside their roles. Marceline is responsible for aligning change management to people, process, supplier and technology business objectives, whilst championing a ‘Respect at Work’ campaign to improve how individual and team performance contributes to company culture and achievements.  Marceline is continuously promoting collaboration and open conversations to enhance performance across sites.


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