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The speed at which technology has progressed has meant that businesses are often exposed to vast amounts of change in order to make sure that they keep up with competitors and not end up as the next Kodak and Blockbuster. However, change management is a tricky task that involves more than just IT systems and processes, it affects people who are often the barrier in making sure change is successfully implemented within an organisation.
This workshop will provide practical tools and advice around successfully driving change across the line.
In addition, through breakout sessions, you will learn and identify the best approach in order to minimize resistance, whilst maximising the business buy-in. Ultimately, by the end of the workshop, you will feel confident enough to implement and manage changes within your own organisation.
In this workshop you will learn:
- How to successfully drive business change across the line
- Understand the success factors of organisational change and how to underpin them
- Gain an overview of the different approaches to managing change
- How to bring people on board within your organisation in order to make change a success
Arrival and registration
Welcome and introductions
Open discussion: The critical success factors for business change management
Presentation: Krystina Pincott, Courtney Youngberg, Liz Kenneally, PRS for Music. Key concepts in effective change management
Open discussion: Turning challenges into benefits
Presentation: Steve Marjot and Jonathan Beckett, RBS. Turning data into insights whilst simplifying, automating and standardising reporting.
Open discussion: Building a team for transformation
Presentation: Paul Beadsmoore and Erica Hodgson, The Law Society. Is there a difference between managing change and change management?
Open discussion: Change networks
Summary of day
Paul Beadsmoore | Director of Programme Management and Business Transformation | The Law Society
Erica Hodgson | Business Change Lead | The Law Society
Is there a difference between managing change and change management?
How can they relate and work together? Paul Beadsmoore & Erica Hodgson from the Law Society will explore the symbiotic relationship between the two and how establishing a relationship across the two specialities will give programmes better chances of success.
Steve Marjot | Head of Change Centre of Excellence | Royal Bank of Scotland
Jonathan Beckett | Change Centre of Excellence | Royal Bank of Scotland
Turning Data into Insights whilst simplifying, automating and standardising reporting
Join Steve Marjot and Jonathan Beckett as they discuss how they have reduced manual reporting across the RBS change portfolio by over 70,000 reports per annum whilst providing trended insights that are changing the way change is governed, reported and managed. This activity has reduced cost, supported active change governance and is a foundation for speeding up the pace of change.
Krystina Pincott | Resource and Engagement Manager | PRS for Music
Courtney Youngberg | Change Manager | PRS for Music
Liz Kenneally | Business Change Manager | PRS for Music
Topic title TBC
Krystina will be covering the following:
- The importance of change management, with examples of experience.
- The neuroscience of change – different triggers and responses.
- The ABC model (understanding why people respond in different ways and how to get people on the journey).
- The importance of allowing control.
- Communicating around change – what to consider.