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ServiceNow is a ITSM platform that offers a suite of products that allow users and companies to operate using serverless computing and enabling your organisations and teams to improve operational efficiencies by streamlining and automating routine work tasks. It is an increasingly popular tool that supports organisational-wide digital transformations, however implementing ServiceNow successfully needs strategic planning to truly reap the benefits.
In this webinar, Allan Campbell, HarperCollins Publishers and Harvey Shaw, News Corp, share their experience of implementing ServiceNow, including the importance of focusing on the right data inputs to truly reap the benefits of the tool.
By attending this session, you will learn:
- Best Practices to successfully implementing ServiceNow
- The challenges and learnings and how to get the most value from the platform
Business Relationship Management Programme Package
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