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28 Jul 2020
How to Bring RPA into Your Customer Service Operations


To watch the Livestream, click here (must be logged in to your membership account to view):

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Robotic Process Automation (RPA) is a technology solution that is gaining a significant amount of attention as organisations look to bring efficiencies into business processes.

As with all technologies,  hearing how your peers have approached it will aid in making the adoption of the technology much simpler.

Join this Webinar to hear how BDO UK went through the adoption process, warts and all.

From attending you will:
  • Learn the key benefits of utilising the technology vs. the costs
  • Find out how one business successfully brought in the technology
  • Hear how to overcome some common barriers in adopting the technology



Ashwin Pathiyath

RPA Solution Architect at BDO UK


Ashwin is an experienced developer of RPA technologies. Since joining BDO in 2018, he has been bringing the technology to the firm in an effort to maximise efficiencies for colleagues. He was previously an RPA consultant, and holds a degree in Physics with Nuclear Astrophysics from the University of Surrey.

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